Privacy Statement

Sunflower Systems® is committed to respecting your online privacy and recognizes your need for appropriate protection and management of any personal information you share with us. In order to provide you with relevant information, fulfill your specific requests, and enhance your experience across our Web site, at times, we will request personal information from you. Personal Information means any information that may be used to identify an individual, including, but not limited to: First and last name, Physical address, Phone number, E-mail address, and other contact Information.

Sunflower Systems has established this Online Privacy Policy so that you can understand the care with which we intend to treat your personal information. This is our way of letting you know how we collect information, what we collect it for and what choices you have. Personal Information on this site is collected by: Sunflower Systems 2420 Camino Ramon, Suite 130 San Ramon, California 94583 925-355-0700 phone 925-355-0733 fax If you have any questions or concerns, please contact privacy@sunflowersystems.com.

Sunflower Systems collects data from users in four main ways. Registration screens and online forms, In the process of online sales inquiries, In emails sent to Sunflower Systems from user and Through automated means such as communications protocols and cookies.

Sunflower Systems may receive data from you as part of the communication connection – the standard electronic greeting between your computer, the network and our servers. Tracking technologies may record information such as Internet domain and host names; Internet Protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and time that our site is accessed. At the time communication connection is established, our server will also query your computer to see if there are “cookies” previously set by www.sunflowersystems.com to facilitate login or other site navigation procedures. A cookie is a small text file that may be used to recall Personal Information previously indicated by the web user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser. Some parts of the Sunflower Systems site use cookies to collect information about visitors’ use of the Website and to facilitate return visits. The information collected from cookies is tracked to enhance security and to improve the functionality of the Web site by avoiding duplicate data entry, facilitating navigation, and increasing the relevance of content. Cookies used by www.sunflowersystems.com remain on the user’s computer after they leave the Website. By using your browser, you may choose not to accept cookies. However, please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Website. Sunflower Systems may use web beacons in HTML-formatted email messages (messages that include graphics). Web beacons are electronic images called a “single-pixel GIF” that are used in emails that Sunflower Systems sends in order to determine which email messages were opened and to note whether a message was acted upon.

Our use of cookies and other tracking technologies allows us to improve our Website and your Web experience. We may also analyze information that does not contain Personal Information for trends and statistics. You may choose whether or not to provide personal information to Sunflower Systems. If you choose not to provide the personal information we request, you can still visit most of Sunflower Systems’ Web site, but you may be unable to access certain options and services that involve our interaction with you.

The data we collect and how we use it Sunflower Systems collects information from users for the following purposes: To engage in communications. Name, address, email, phone information may be collected and stored as part of communication history. The majority of the information collected under this category is business contact information. To provide future service and support. Information collected for this purpose is both contact information and information related to products and service/support requested. This information is also used to provide service, product update, and similar notices. To select content. Information may be collected to help create Web site content and navigation that is most relevant and user friendly. This includes information collected as a result of site navigation as well as information provided in forms. To respond to user inquiries and requests for information. The information includes registrations for content downloads, newsletter, and specific requests for further information. To better tailor marketing to user needs. We may use information from product purchases and requirements to provide you with timely and pertinent notices of product releases and service developments that address your needs and requirements. To better respond to requests. Sunflower Systems will pass contact information to the appropriate Sunflower Systems sales person, support or services representative for follow-up related to your request. As a result of your participation in interactive discussions and customer forums. To address performance and fix issues. On occasion, patches and other fixes to software are developed by Sunflower Systems. We may communicate the availability of these patches or fixes to registered owners of software. These communications will not contain marketing messages and are not subject to opt-out elections due to the potential importance of these patches and fixes. ate